سياسة الاسترجاع
We want you to love your purchase. As we sell clothing items, please review our
return conditions carefully.
Return Window
Return or exchange requests must be made within 7 days of receiving your order.
Eligibility for Returns / Exchanges
Items are eligible only if they are:
- Unused, unworn, and unwashed
- In original condition with all tags attached
-
Free from stains, odors, damage, or alterations
We reserve the right to reject items that do not meet these conditions.
If the item does not fit:
- We offer size exchange only (no refunds)
- The request must be made within 7 days
- Item must meet return eligibility conditions
Customers are responsible for exchange shipping costs unless the error was on our side.
Damaged or Incorrect Items
If you receive a damaged item or wrong product:
- Notify us within 48 hours of delivery
- Provide order details and supporting photos
Once verified, we will offer a replacement or refund
Refund Policy
Refunds (where applicable) will be issued only through the original mode of
payment.
Approved refunds up to 45 days to reflect, depending on the issuing bank of the
payment card.
Shipping & Handling Fees
Shipping and handling charges are non-refundable, except for defective or
incorrect items.
Return / Exchange Shipping
Approved returns or exchanges must be sent via a registered courier service.
Right to Refuse Returns
We reserve the right to refuse returns or exchanges if items show signs of:
- Wear or use
- Washing or alteration
- Missing tags or components